Retail Clone Return Policy
We take pride in providing high-quality cannabis clones to our retail partners. To ensure a smooth process, please review our return policy carefully:
1. Eligibility for Returns
• Returns are only accepted for clones that arrive damaged due to shipping or handling.
• Damage must be reported within 24 hours of delivery with clear photos.
• This return policy is exclusively for retail stores and does not apply to customer returns. Retailers are responsible for handling their own customer return policies.
2. Non-Returnable Items
• Clones that did not sell, or have exceeded their optimal shelf life (approximately 10 days from delivery) are not eligible for return or credit.
3. Return Process & Credit
• Returns are only accepted for clones that arrive damaged due to shipping or handling.
• Approved returns will be issued as a credit toward a future order; no cash or refunds will be given.
• Clones must be returned in their original condition unless otherwise approved by our team.
• The retail clone return form below, along with clear photos of the damaged clones, must be submitted via email to [email protected] within 48 hours of the reported issue.
• Approved returns will be credited toward future orders; no cash refunds will be issued.
We appreciate your partnership and commitment to maintaining the highest quality for your customers. If you have any questions or need assistance, please contact us directly.
We take pride in providing high-quality cannabis clones to our retail partners. To ensure a smooth process, please review our return policy carefully:
1. Eligibility for Returns
• Returns are only accepted for clones that arrive damaged due to shipping or handling.
• Damage must be reported within 24 hours of delivery with clear photos.
• This return policy is exclusively for retail stores and does not apply to customer returns. Retailers are responsible for handling their own customer return policies.
2. Non-Returnable Items
• Clones that did not sell, or have exceeded their optimal shelf life (approximately 10 days from delivery) are not eligible for return or credit.
3. Return Process & Credit
• Returns are only accepted for clones that arrive damaged due to shipping or handling.
• Approved returns will be issued as a credit toward a future order; no cash or refunds will be given.
• Clones must be returned in their original condition unless otherwise approved by our team.
• The retail clone return form below, along with clear photos of the damaged clones, must be submitted via email to [email protected] within 48 hours of the reported issue.
• Approved returns will be credited toward future orders; no cash refunds will be issued.
We appreciate your partnership and commitment to maintaining the highest quality for your customers. If you have any questions or need assistance, please contact us directly.
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